Case Study: Rubber Tire Manufacturer Company achieves higher KPI performance and lower turnover with Advantage xPO BPO

Rubber Tire Manufacturer Company - Customer Case Study

Rubber Tire Manufacturer Company partnered with Advantage xPO to address major workforce and production challenges at its facilities. The customer was struggling to meet KPIs with a previous supplier, while also dealing with excessive turnover, numerous open positions, and high workers’ compensation claims that further increased staffing gaps.

Advantage xPO implemented a BPO single-supplier solution with retention strategies, a behavior-based safety model, hour-by-hour production tracking boards, and stronger KPI visibility through visual management and documentation. As a result, the company earned additional business inside the facility, expanded to servicing two facilities, improved talent tenure by 110%, reduced workers’ comp by 20%, and lowered scrap rate to under 10%, while helping the client increase year-over-year production targets.