Case Study: Whistlestop Pediatrics achieves higher Medicaid reimbursement and streamlined scheduling & billing with AdvancedMD

Whistlestop Pediatrics - Customer Case Study

Whistlestop Pediatrics is a two‑physician pediatric clinic in Warrensburg, Missouri, serving a largely low‑income community where roughly 75–80% of visits are paid by Medicaid. The practice faced mounting financial pressure from low procedure revenue, high no‑show rates and time‑consuming, disjointed billing processes—plus the looming 2014 EHR mandate tied to full Medicaid reimbursement.

By implementing AdvancedMD’s cloud‑based practice management and phasing in its integrated EHR, the clinic streamlined scheduling, eligibility checks and billing while preparing for mandated reporting. Scheduling features (overbooking, wait lists and flags) reduced lost visits, the claim inspector and responsible‑party linking boosted clean‑claim acceptance and simplified family billing, and the all‑in‑one system improved efficiencies and positioned the practice for maximum Medicaid reimbursement.

Whistlestop Pediatrics

Charlotte Kientzy

Practice Blling Manager