Case Study: TMJ Sleep Center achieves streamlined billing and smarter scheduling with AdvancedMD

TMJ Sleep Center - Customer Case Study

The TMJ Sleep Center in Pocatello, Idaho, a solo maxillofacial surgery practice led by Dr. Dwight Romriell, faced inefficiencies from manual scheduling, paper records, and the unique challenge of submitting medical CPT claims from a dental office. Frequent claim rejections, long patient wait times, and time-consuming administrative work strained staff, reduced revenue visibility, and harmed the patient experience for a practice that draws referrals from a large geographic area.

By implementing AdvancedMD practice management and a fully integrated cloud EHR, the clinic automated claim scrubbing, introduced color‑coded scheduling, centralized patient records, and deployed customizable referral letters. The results include a 95%+ first‑pass claim acceptance rate, about 10 minutes saved per appointment, capacity to see 30 patients per day, a 50% increase in patient volume driven by referral outreach, reduced marketing spend, and improved staff efficiency and patient satisfaction.

TMJ Sleep Center

Dwight Romreill