Case Study: Riverchase Billing halves FTEs and boosts client productivity with AdvancedMD Rhythm

Riverchase Billing Increases Client Productivity, Reduces Ftes with Advancedmd Rhythm

Riverchase Billing, a revenue cycle management firm with more than 25 years’ experience serving 50+ clients across physician practices, ASCs, labs, hospitals, long-term care and retail pharmacies, faced fragmented legacy technology. The company struggled with lack of EMR–PM integration, manual and labor‑intensive processes, poor denial tracking and reporting, cumbersome registration, no automated patient communication or rooming solution, and limited customization.

Riverchase implemented the integrated, cloud‑based AdvancedMD Rhythm suite (including AdvancedPM and AdvancedEHR) to standardize workflows and automate tasks—patient portal, scheduler, online forms, integrated payments, HIE, lab/radiology orders, rooming, and robust denials/collections tools. Implementations moved quickly, clients adopted the full suite, productivity increased, daily reconciliations were eliminated, FTEs were cut by half in six months, denials/collections improved, and cash flow and margins grew, with broadly positive client feedback.

Riverchase Billing

Samantha Freeny

Executive Vice President