Case Study: Lineagen, Inc achieves threefold increase in collections and cuts DSO to 30–90 days with AdvancedMD

Lineagen, Inc - Customer Case Study

Lineagin, an early-stage pioneer in genetic testing for early autism diagnosis, struggled to build a reliable revenue stream because insurers didn’t fully understand the new technology. Outsourced billing left the company without visibility into claims or patient eligibility, causing reimbursements to take 250 days to a year and isolating Lineagin from direct conversations with payers.

By bringing claims and billing in-house with AdvancedMD’s cloud-based solution (electronic verification, clean-claims submittal, and workflow management), Lineagin cut days’ sales outstanding to 30–90 days, tripled month-to-month collections, and dramatically reduced claim rejections. Faster eligibility checks and direct insurer engagement improved reimbursements and allowed the company to use existing staff more efficiently while strengthening payer relationships.

Lineagen, Inc

Michael Paul

President & CEO