Case Study: Creative Health Solutions achieves streamlined scheduling, integrated billing, and higher profitability with AdvancedMD

How Creative Health Solutions applies fully-integrated AdvancedMD cloud software suite, including scheduling, elibility verification, electronic charge slips, and sophisticated billing

Creative Health Solutions, a Fairfax, VA pediatric special-needs clinic with six licensed therapists, needed a fully integrated automation system to support its individualized, school‑schedule–driven services. The practice struggled with oversubscribed after‑school slots, frequent cancellations and no‑shows, complex and inconsistent insurance coding/reimbursement, and limited visibility into finances and unique program/product revenue.

After a due‑diligence review they implemented the AdvancedMD cloud suite—scheduling, eligibility verification, electronic charge slips and sophisticated billing—creating an integrated scheduler-to-billing workflow with waitlist functionality, custom codes and deep reporting. The system streamlined scheduling, improved cancellation fill rates, sped up rejection tracking and reimbursements, and delivered clear financial visibility, enabling more efficient, predictable and profitable delivery of individualized care.

Creative Health Solutions

Judy Feingold

Lead Occupational Therapist & Co-Founder