Case Study: Diablo Valley Pediatrics achieves streamlined multi-site pediatric care and faster billing with AdvancedMD

Diablo Valley Pediatrics - Customer Case Study

Diablo Valley Pediatrics is a seven‑physician group serving three locations in Contra Costa County, California. The practice struggled with paper charts and disconnected systems that prevented providers from sharing patient records, labs and referrals across sites, complicated pediatrics‑specific documentation, made scheduling and blended‑family insurance tracking difficult, and caused slow, error‑prone billing.

They implemented AdvancedMD’s cloud practice management and integrated EHR (with labs, e‑prescribing and e‑eligibility), customized pediatrics templates, and centralized scheduling and claims‑scrubbing tools. The result: immediate, anywhere access to records and labs, more consistent documentation and easier scheduling across offices, faster claims turnaround (payments in 1–2 weeks), reduced billing headcount, eliminated EOB “detective work,” and improved efficiency and provider work‑life balance.

Diablo Valley Pediatrics

Ryan Tracy

Diablo Valley Pediatrics