Case Study: Cooper University Health Care achieves a seamless paperless workflow and mobile-enabled care with AdvancedMD

Cooper University Health Care - Customer Case Study

Bruneau Family Care is a two-physician primary care practice in Mount Laurel, NJ, serving patients from pediatrics through internal medicine. Founded as a paperless office, the clinic sought a more powerful, cloud-based, unified system to support open-access scheduling, same-day visits, mobile provider access, seamless front‑office workflows and better insights into operations and revenue.

The practice adopted the AdvancedMD cloud platform (practice management, EHR, patient portal, telemedicine, automated intake/reminders and analytics), enabling a true beginning‑to‑end paperless workflow, real‑time eligibility checks and automated billing. Results include robust mobile access for providers, telemedicine making up about 25% of visits, catching roughly 90% of insurance issues at check‑in, fewer no‑shows, faster electronic billing and stronger reporting that improved efficiency, patient experience and profitability.

Cooper University Health Care