Case Study: Center for Balanced Health achieves faster reimbursements and streamlined operations with AdvancedMD

Center for Balanced Health - Customer Case Study

Center for Balanced Health is a 10‑provider, multi‑specialty internal medicine practice in Manhattan led by Dr. Keith Berkowitz. Running on a paper‑based system across two offices, the clinic struggled with slow Medicare reimbursements (often outstanding for six months), inefficient scheduling and coding, increased liability risk from scattered records, and poor staff and patient access in a highly demanding NYC market.

The practice adopted the AdvancedMD cloud suite—integrated practice management, scheduling, eligibility, claims/billing and EHR—automating workflows and enabling secure, anytime/anywhere access. Results included dramatically faster reimbursement turnaround, billing tasks cut from hours to minutes, consolidation that saved one full‑time staff position, improved staff and patient satisfaction, better care coordination, and meaningful gains in physician time and ROI.

Center for Balanced Health

Keith Berkowitz

Iternist, and Founder and Medical Director