Case Study: Moorfields Eye Hospital achieves 24/7 reliable maintenance and rapid hardware fixes with Advanced

We Deliver Moorfields Eye Hospital a 24x7x365 Maintenance and Hardware Fix Solution

Moorfields Eye Hospital, a national center for ophthalmic care, faced the challenge of ensuring its business-critical IT systems were always available. Any downtime resulted in lost revenue and hindered its ability to meet government healthcare targets. The hospital needed to outsource maintenance to a provider capable of meeting its stringent 24/7 support requirements and appointed Advanced to deliver a solution.

Advanced implemented a 24x7x365 maintenance and hardware fix service with a guaranteed one-hour response and resolution time. This proactive and reactive support ensured issues were thoroughly analyzed and resolved at their root cause. As a result, Moorfields benefited from the rapid response and efficient fixes delivered by Advanced's technically knowledgeable engineers, allowing the hospital to focus on its core mission of providing patient care.

Moorfields Eye Hospital

Barrie Winnard

IT Director