Case Study: The Society of Operations Engineers improves membership management and communications with Advanced OpenEngage

The Society of Operations Engineers See Online Success With Advanced NFP’s Openengage

The Society of Operations Engineers (SOE) faced challenges with its outdated, bespoke membership management system, which was costly, prone to data inaccuracies, and lacked website integration for online payments. To improve data capture and streamline operations, the SOE partnered with vendor Advanced and implemented its OpenEngage solution.

Advanced's OpenEngage provided a centralized CRM and membership management system integrated with the SOE's website, enabling online payments and automated processes. This resulted in highly accurate data, eliminated the need for temporary staff, and allowed for finely targeted communications. The solution is now used by every department and has become integral to the organization's day-to-day operations.

The Society of Operations Engineers

Cheryl Caroll

Database Co-ordinator