Case Study: Mitsubishi Electric achieves remote control and data-driven service insights with Advanced

Mitsubishi Electric generating revenue for new business line with development of application

Mitsubishi Electric needed a way to leverage data from its heating and cooling units to build customer relationships and improve its service. The global manufacturer’s challenge was to develop a system that enabled remote equipment control via smart devices, allowed for remote diagnostics, and aggregated operational data for analysis alongside weather information.

Advanced provided an end-to-end solution, which included application development, a scalable architecture using Microsoft SQL Server, and a single codebase for the MELCloud control application using the .Net MVC framework and Adobe Phonegap. This gave Mitsubishi Electric a significant sales advantage by being first to market with internet-based control. The system also provided valuable data on equipment performance and customer usage to guide future product development.

Mitsubishi Electric