Case Study: Bytes Technology Group boosts sales productivity with Microsoft Dynamics CRM from Advanced

Leading IT Services Business Builds a Platform for Growth With Microsoft Dynamics

Bytes Technology Group, a leading UK and Ireland technology supplier, faced a challenge with its outdated SalesLogix CRM system, which had low user adoption and poor data utilization. They needed a centralized platform to harmonize customer data across divisions, improve sales reporting, and support future growth. To solve this, they partnered with Advanced to implement Microsoft Dynamics CRM.

Advanced delivered a solution that integrated seamlessly with Outlook and the company's finance systems, achieving high user adoption and powerful reporting capabilities. The results for Bytes Technology Group included significant cost savings, a rapid five-month implementation, and the ability for sales teams to easily access customer insights, thereby increasing productivity and building a platform for expansion.

Bytes Technology

Keith Richardson

Finance Director