Case Study: Demelza Hospice Care for Children achieves integrated care management with Advanced Crosscare

Integrated Crosscare provides the best possible care

Demelza Hospice Care for Children, a hospice providing care for children with life-limiting conditions, faced a challenge with its information systems. As the organization grew to multiple locations, its internally developed system could not support essential clinical and care plan details. Demelza required a purpose-built, centralized system to manage hospice and clinical operations efficiently across all its sites and services.

Advanced implemented its Crosscare solution, which was configured to meet Demelza's specific needs for child hospice care. The system provided a central, holistic view of care plans, improving note-taking and continuity of care. It delivered operational efficiencies through features like integrated rostering and supported a new 'cost per care hour' utilization model. Advanced's flexible approach and user-friendly system successfully became the cornerstone for Demelza's growth and enhanced service delivery.

Demelza Hospice Care for Children

Sarah Ramsey

Finance & IT Director