Case Study: HS1 achieves flexible 24x7 managed IT services with Advanced

HS1 secures 24x7 managed IT services for 3 years with Advanced

HS1, the company managing Britain's High Speed 1 railway, needed a local managed services partner to provide a flexible, core IT service. This would allow them to focus on their transport business without becoming IT specialists themselves. They contracted Advanced for a 24x7 managed solution to support their IT infrastructure and applications.

Advanced implemented a scalable solution using VMware, Microsoft, and IBM technology, which included managed hosting, email, backup, and storage. The entire environment was proactively monitored, and a service desk handled over 75% of calls with a first-time fix. Advanced's solution provided HS1 with increased IT efficiency, decreased costs, and an infrastructure flexible enough to meet changing business demands.

HS1