Case Study: East Midlands Ambulance Service achieves £40m savings and 116,800 fewer ambulance journeys with Advanced’s Odyssey

East Midlands Ambulance Service saves £40m and 116,800 ambulance journeys a year with Odyssey

East Midlands Ambulance Service (EMAS) faced the challenge of managing increasing emergency call volumes without equivalent funding increases. They needed to reduce costly and unnecessary ambulance dispatches to non-emergency calls while still meeting response time targets for life-threatening situations. To address this, they partnered with vendor Advanced to implement their clinical decision support software, Odyssey.

The solution from Advanced enabled EMAS clinicians to manage 16% of emergency calls over the phone with safe, accurate advice. This initially saved 320 ambulance journeys per day, equating to an annual saving of £40 million and 116,800 journeys. The success of Odyssey led to the further implementation of Advanced's Adastra patient management system, which integrated with Odyssey to provide even more comprehensive patient data and reporting, ensuring ambulances are free for the most critical emergencies.

East Midlands Ambulance Service

Neil Spencer

Service Improvement Manager