Case Study: RelayHealth achieves reliable, centralized real-time IT process automation with Advanced Systems Concepts, Inc.'s ActiveBatch

RelayHealth Executes 3 Million Jobs Per Month with a 99% Success Rate

RelayHealth, a McKesson division that connects patients, providers, pharmacies and payers, faced fragmented, script‑based scheduling and no central control for time‑critical healthcare exchanges. To gain real‑time business continuity, centralized monitoring, and compliance controls, RelayHealth selected ActiveBatch from Advanced Systems Concepts, Inc. to replace disparate Windows/Perl scripts and legacy schedulers.

Advanced Systems Concepts, Inc.’s ActiveBatch centralized RelayHealth’s workflows using file- and event‑triggered automation, drag‑and‑drop job steps from the Integrated Jobs Library, non‑cluster failover for datacenter continuity, and a permissioned audit framework with alerting for SLA visibility. The deployment runs over 3 million jobs per month with a 99% success rate (a 10% improvement), reduced operational overhead so no extra hires were needed, and improved compliance and incident awareness.

RelayHealth

Tracy Thompson

Senior Director, Technical Services