Case Study: Cincinnati Bell streamlines telecom automation with ActiveBatch from Advanced Systems Concepts, Inc.

Cincinnati Bell consolidates 100 SQL Server Agent jobs into 4 plans with Advanced Systems Concepts

Cincinnati Bell, a telecommunications provider, faced challenges in managing over 100 repetitive and individually scheduled SQL Server Agent jobs for its critical banking and accounting processes. This method was time-consuming to maintain and provided limited alerting, meaning failures often went unnoticed until a bank or customer called. They sought a more robust workload automation solution from Advanced Systems Concepts, Inc. to streamline these operations and proactively capture errors.

Advanced Systems Concepts implemented its ActiveBatch Workload Automation solution. This allowed Cincinnati Bell to consolidate its many individual jobs into just four plans, drastically reducing management workload. The solution provided robust alerting via email or text and enabled proactive file verification to prevent errors before files were sent. As a result, the company now catches failures before they affect customers and has saved significant time, leading them to expand the use of ActiveBatch to other departments.

Cincinnati Bell