Case Study: Town of Eliot improves visitor check-ins and staff communication with Advanced Kiosks' Greeter Visitor Management System

Town of Eliot modernizes visitor check-ins with Advanced Kiosks ahead of grand opening

The Town of Eliot, Maine, sought to modernize its municipal operations and improve visitor management in its new town office. Staff were frequently interrupted to greet and direct visitors, and there was limited visibility into who was entering the building. To address this challenge without increasing front-desk workload, the town partnered with Advanced Kiosks for a solution.

Advanced Kiosks implemented its Greeter Visitor Management System ahead of the new building's opening. This system acts as a virtual receptionist, providing check-in/check-out capabilities, an intuitive staff directory, and automatic notifications to employees via email or phone alerts. The solution from Advanced Kiosks ensured visitors were quickly connected to the right person, enhancing efficiency and accessibility for all residents while complementing the town's modern building design.

Town of Eliot