Case Study: City of Edmond, Oklahoma modernizes permit processing with Advanced Kiosks

City of Edmond, Oklahoma streamlines permit processing with Advanced Kiosks

The City of Edmond, Oklahoma, sought to modernize its building permit services and make them more accessible to residents who lacked reliable home internet or digital literacy. Their challenge involved a manual, time-consuming application process and a need to securely handle document uploads and payments. Advanced Kiosks provided a solution using its Kiosk Office Suite and eForms Assistant.

Advanced Kiosks implemented a self-service kiosk solution that guides users through requesting permits, uploading documents, and making secure payments. This transformed the process into a more accessible, efficient, and user-friendly system for residents. The solution successfully reduced the front desk workload for the city while ensuring all community members could access these essential services with confidence.

City of Edmond, Oklahoma