Case Study: a leading index provider and credit rating company achieves software asset compliance and millions in savings with ADVANCE ServiceNow SAM

Leading Index Provider and Credit Rating Company - Customer Case Study

Advance Solutions provided a Software Asset Management (SAM) solution for a leading index provider and credit rating company that was struggling with a manual, spreadsheet-based process. This lack of a proper tool led to an incomplete software inventory, significant financial inefficiencies, and a high risk of non-compliance with vendor audits.

Advance Solutions implemented a ServiceNow-based SAM solution that automated software discovery, tracking, and compliance reporting. This provided a single system of record and introduced automated workflows, including the reclamation of unused licenses. The results for the client were substantial, including millions of dollars in savings from optimized licensing, a jump in software compliance from 40% to 90%, and a 35% reduction in license true-up costs. Advance Solutions delivered greater visibility, control, and significant financial recovery.