Case Study: University of Kentucky achieves rapid network diagnostics and improved LAN/WAN control with AdRem Software's NetCrunch

University of Kentucky - Customer Case Study

The University of Kentucky, a large public research university supporting tens of thousands of students and staff, struggled to maintain 1,000 desktops across 17 labs plus servers, routers and 50+ switches. Repeated incorrect switch port settings and the lack of automatic topology mapping and alerting meant frequent imaging and connectivity failures and heavy reliance on an overburdened WAN team.

By deploying NetCrunch, administrators gained a plug‑and‑play tool that auto‑discovers the network, creates customizable multi‑level maps and converts SNMP traps into email/SMS/pager alerts. The team can now spot wrong port settings in seconds, resolve DART controller outages more quickly, reduce dependence on WAN staff, and significantly improve LAN/WAN productivity — so much so that WAN professionals began evaluating NetCrunch for wider campus use.

University of Kentucky

Paul Glenn

Sr. Systems Analyst