Case Study: Landkreis Neunkirchen achieves faster issue detection and resolution with AdRem Software's NetCrunch

Landkreis Neunkirchen - Customer Case Study

Landkreis Neunkirchen is the county government in Saarland, Germany, supporting about 148,000 residents from several buildings and offices. Its IT environment—roughly 40 servers and 400 users across heterogeneous Windows and Linux systems and multiple VPN-linked sites—made centralized, efficient monitoring difficult; before NetCrunch the team relied on several tools and often only learned of problems from user reports.

AdRem NetCrunch centralized alerts, automated delegation to the right administrators and provided clear, graphical network maps with hierarchical views, enabling faster detection, drill-down and resolution of issues. The team now produces automatic health and performance reports, documents incidents (which helped resolve a time‑and‑attendance terminal fault with the vendor) and has demonstrably improved network performance, all with short setup time and strong price‑performance.

Landkreis Neunkirchen

Wolfgang Seel

Systems Management Team