Case Study: doeLegal achieves full infrastructure visibility and rapid incident response with AdRem Software's NetCrunch

doeLegal - Customer Case Study

doeLegal, a Wilmington, Delaware–based provider of hosted legal services serving clients worldwide, needed to guarantee 24/7 availability for geographically dispersed customers. Their IT team required a single visual view of the entire infrastructure, immediate and informative alerts for critical failures, and a way to discover single points of failure so they could build redundancy and maintain high performance and uptime.

They deployed AdRem’s NetCrunch to automatically discover devices, build live network topology maps, and deliver instant alerts and trend reports. The solution gave a single pane of glass for monitoring, faster root-cause identification and incident response, and better capacity and resiliency planning—helping doeLegal keep systems optimal and customers satisfied.

doeLegal

Russ Aaronson

Director of IT