Case Study: Diagnostica Stago Inc achieves dynamic network visualization and reduced downtime with AdRem Software's NetCrunch

Diagnostica Stago Inc. - Customer Case Study

Diagnostica Stago, a global medical diagnostics company based in Parsippany, NJ, needed better visibility and control over a midsize, heterogeneous network that supports order entry, CRM, service programs, help desk and customer access. With 19 servers, Cisco routers/switches and only one IT administrator, the company had relied on static Visio diagrams and inadequate legacy tools, leaving it without real-time topology views or proactive alerting.

They deployed NetCrunch—implemented in a day and fully mapping the network in three days—which provided dynamic, web-accessible network maps, real-time monitoring, historical reports and customizable alerts (email, SMS, pages, scripts). The result was faster problem identification, more proactive responses and reduced downtime, delivered in a cost-justified solution for their small-to-midsize environment.

Diagnostica Stago Inc

Gregory Ritz

IT Manager