Case Study: Axion Risk Management Services achieves real-time network visibility and faster root-cause identification with AdRem Software

Axión - Customer Case Study

Axión, a Spanish telecommunications operator based in Seville, faced the challenge of monitoring a complex, heterogeneous network without any dedicated network-monitoring tool. The company needed visibility over remote management platforms (NEC, Sagem, Ericsson), servers, industrial computers in distribution centers and diverse communication links (3G routers, radio links, Wi‑Fi), and lacked detailed performance reporting and fast root-cause diagnosis.

By implementing NetCrunch for an estimated 10 network administrators, Axión gained real-time device status, intuitive network maps and detailed performance reports that detect problems as they occur. The solution shortened troubleshooting time, improved root-cause identification and overall control of their communications network, and helped better evaluate the performance of their company website.

Axion Risk Management Services

Marcos Medina Casasola

Manager of Technical and Operations Department