Case Study: Upper Edge Technologies scales hiring and streamlines HR and payroll with ADP Workforce Now

Upper Edge Technologies scales up their hiring and streamlines operations with ADP and ZipRecruiter

Upper Edge Technologies, founded in 2011 and based in West Memphis, Arkansas, provides Chromebook and laptop repair and refurbishment for the K–12 market. Rapid growth exposed weaknesses in their mostly manual, free-software HR processes: hiring relied on word-of-mouth, candidate data was scattered across systems, and leadership lacked consolidated data for decision-making as they scaled.

Upper Edge implemented ADP Workforce Now with ZipRecruiter integration to centralize HR and payroll, expand recruiting reach, and secure new-hire data. The result: a dramatic surge in applicants (100+ on their first ZipRecruiter posting), faster onboarding with automated paperwork and mentor assignments, improved reporting and dashboards for data-driven decisions, and smoother operations as the company doubled its workforce.

Upper Edge Technologies

Josh Wilson

Chief Financial Officer