Case Study: The Little Nail Shop achieves error-free payroll and predictable tax & workers’ comp payments with ADP

The Little Nail Shop - Customer Case Study

The Little Nail Shop is a San Diego–based, independently owned salon founded by Jeannie Labor. After struggling with an accountant and then a large national payroll provider that made frequent withholding and pay errors, left her with inconsistent service, and created large, unexpected tax and workers’ compensation bills, Jeannie needed a more reliable payroll and compliance solution.

She switched to RUN Powered by ADP with help from a trusted ADP representative, adopting automated per-pay-period tax withholding, ADP’s Pay‑by‑Pay workers’ compensation program, and HR411 for compliance resources. The change gave her clearer payroll control, eliminated surprise lump‑sum bills, made payroll self-service simple, ensured employees are paid correctly, and increased her confidence as the business grew.

The Little Nail Shop

Jeannie Labor

Owner