Case Study: Denton County Animal ER achieves a 70% reduction in HR stress and stronger employee benefits with ADP TotalSource (ADP)

Taking the HR burden off my plate

Denton County Animal ER, a single-location emergency hospital in Denton, Texas that has grown from about 10 to 30+ employees since 2002, was overwhelmed by HR administration—payroll, health insurance, workers’ comp, compliance and constant employee questions fell on hospital administrator Gerri Richards and ate into time for other priorities.

They adopted ADP TotalSource’s co-employment model to outsource HR functions—payroll, benefits (health, life, STD/LTD), a 401(k) match, workers’ comp handling, compliance guidance, benchmarking, EAP (LifeCare) and leadership training. The partnership streamlined claims and compliance, made benefits more competitive, cut Richards’ stress by about 70%, and freed leadership to focus on running and growing the business.

Denton County Animal ER

Gerry Richards

Hospital Administrator