Case Study: Seminole Gaming, Hard Rock Support Services achieves streamlined multi-ERP tax compliance and consolidated filings with ADP SmartCompliance

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Preview of the Seminole Gaming, Hard Rock Support Services Case Study

Taking Employment Tax to Task in a Multi-ERP Environment

Seminole Gaming / Hard Rock Support Services — with 15,000 employees across 30 states and a payroll team of 10 led by Payroll Controller Steven Baumann — faced complex multi-state payroll tax and W-2 compliance across two ERP platforms (Infor Infinium and Lawson). Managing timely Form 941s, tax notices, mailing and disparate state/local requirements in-house created risk and operational strain, especially as the company added thousands of Hard Rock Café employees on a different payroll system.

By implementing ADP SmartCompliance, Seminole Gaming gained a plug‑and‑play integration with Infinium and an ERP‑agnostic connection to Lawson, allowing consolidated tax deposits and filings under a single EIN, easier reporting, and online W-2 access. The move simplified compliance workflows, reduced time spent on tax notices and IRS interactions, made onboarding the Café payroll painless, and let the existing payroll staff maintain headcount while shifting to higher‑value service work.


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Seminole Gaming, Hard Rock Support Services

Steven Baumann

Payroll Controller


ADP

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