Case Study: Stanford Health Care achieves 14% increase in employee engagement with ADP's StandOut

Stanford Health Care Creating High Performance Teams

Stanford Health Care, a Top 10 hospital and part of Stanford University with 15,000 employees, needed a faster, more consistent way to extend its patient‑care philosophy to internal teams amid industry disruption and a highly competitive talent market—especially as it prepared to open a new hospital in 2019. Its traditional annual engagement survey produced slow, outdated results, leaving leaders without timely guidance for action.

Stanford implemented StandOut powered by ADP in seven weeks, using the Engagement Pulse and frequent, light-touch weekly “Check‑Ins” to drive manager attention. Baseline fully engaged was 42%; Check‑Ins produced a 10% increase in fully engaged employees after three months and a 14% overall engagement gain in seven months. The program gave leaders measurable, repeatable actions—showing that more frequent manager attention reliably boosts engagement.

Stanford Health Care

David Jones

Chief Human Resources Officer