Case Study: Sinceri Senior Living achieves seamless, rapid expansion and workforce resiliency with ADP

Sinceri Senior Living - Customer Case Study

Sinceri Senior Living is a 35‑year‑old senior care operator with 77 communities and about 4,000 employees known for a “like family” culture. Faced with rapid expansion—doubling in size, absorbing 50 communities and onboarding roughly 2,000 people during a pandemic—Sinceri needed reliable payroll, benefits continuity, real‑time data and tools to manage retention, DE&I and operational pivots under intense pressure.

Partnering with ADP (Vantage HCM, ADP DataCloud and the ADP mobile app) delivered those capabilities: seamless transitions with no interruptions to pay or benefits, fast onboarding, 90%+ mobile adoption, and analytics that supported pandemic response, pay‑equity corrections and turnover insights. The results enabled aggressive growth, greater workforce visibility and resilience—and earned Sinceri ADP’s 2022 Resiliency at Work award.

Sinceri Senior Living

Alisa Clark

Vice President of Human Resources and Employee Relations