Case Study: Resurgens Orthopaedics achieves faster hires and higher retention with ADP RPO

Resurgens Curing the chronic talent crisis via RPO

Resurgens Orthopaedics is a 1,000-employee orthopaedic practice with 24 offices around Atlanta that faced a chronic talent challenge: a lean HR team with a single in-house recruiter, high turnover in frontline clinical and administrative roles, a problematic HRIS, and an average time-to-fill of 71 days in a highly competitive healthcare labor market.

Resurgens implemented ADP Workforce Now for HRIS and engaged ADP’s Recruitment Process Outsourcing (RPO) to source better-fit candidates, reach passive talent, and tailor hires to each site’s culture while working closely with their recruiter. The partnership cut time-to-fill to 41 days, delivered a 9.8/10 candidate satisfaction score (manager satisfaction 8.3/10), a >99% offer acceptance rate, and reduced new-hire turnover to target levels.

Resurgens Orthopaedics

Sue Dunlap

Human Resources Director