Case Study: Goodwill Industries of Kentucky achieves 20 hours/week time savings and $3,000/week cost savings with Wisely by ADP

Promoting goodwill with a flexible pay card that saves time and money

Goodwill Industries of Kentucky, a Louisville‑based nonprofit serving the underserved with more than 1,800 employees across 67 stores and five regional offices, faced a sudden challenge when its existing pay card program was discontinued. The legacy solution required extensive manual data entry, separate system logins and daily FedEx shipments of new cards, creating high administrative burden and escalating costs.

Replacing the old program with Wisely by ADP provided a smooth implementation and an integrated payroll interface that cut out manual keying and improved visibility. The payroll team now saves about 20 hours per week, Goodwill avoids roughly $3,000 per week ($156,000/year) in card shipping costs by stocking cards at locations, eliminated check printing, accelerated new‑hire pay access, reduced overtime, and has recommended Wisely to peer organizations.

Goodwill Industries of Kentucky

Kim Satterly

Manager of Payroll Operations and Tax Compliance