Case Study: Tillys achieves streamlined HR, payroll, and employee self-service with ADP

Outfitted for Success with Innovative HCM

Tillys, a retail specialty chain with 7,500+ employees and highly seasonal staffing needs, needed a scalable, consumer-friendly HCM platform to support rapid growth and reduce manual HR work. Using ADP Vantage HCM® and ADP Workforce Manager, the company set out to streamline processes, improve compliance, and better serve its young, mobile workforce.

ADP implemented automation across benefits enrollment, garnishment processing, performance reviews, compensation management, and I-9s, while the ADP mobile app gave employees and managers self-service access to key tasks 24/7. As a result, Tillys reduced manual work and HR/payroll headcount pressure, improved compliance, and increased direct deposits by 80%, cutting printing and postage costs while helping ensure employees were paid on time.

Tilly's

Jaheida Sanchez

Vice President