Case Study: Ottobock achieves higher employee engagement and retention with ADP's Compass

Ottobock Retaining talent through engagement and development

Ottobock, a century-old German prosthetics and medical devices company with about 500 North American employees and its NA headquarters in Austin, Texas, faced a talent‑retention challenge in a near–full‑employment U.S. labor market. HR director Catherine Davis sought an easy-to-use, cost‑effective engagement and manager‑development solution to strengthen employees’ connection to the company and reduce turnover.

Ottobock implemented ADP’s Compass—anonymous employee feedback plus personalized, eight‑week automated coaching for managers—delivered via secure email. The confidential, short surveys drove strong participation (74% in the most recent leadership round) and produced measurable gains (coached items +10%), improving manager effectiveness and giving Ottobock a practical tool to boost engagement and retention.

Ottobock

Catherine Davis

Director of Human Resources