Case Study: Operation PAR, Inc. achieves real-time staffing visibility and proactive recruiting with ADP (ADP Workforce Now + Built for Teams)

Operation PAR, Inc. - Customer Case Study

Operation PAR is a Pinellas Park–based non-profit that treats addiction and substance abuse, serving about 13,000–15,000 participants a year across multiple locations in eight Florida counties with roughly 440 employees. The HR team relied on 45 spreadsheets and manual processes that didn’t integrate with ADP, leaving them without end-to-end visibility, unable to quantify vacancies for grants, and slow to make staffing decisions.

By adopting Built for Teams through ADP Marketplace and integrating it with ADP Workforce Now, data now syncs automatically (daily or more often), giving HR real-time visibility into open and filled roles and historical staffing trends. The integration eliminated spreadsheet tracking, dramatically reduced the time to make staffing decisions, enabled quantification of vacancy and turnover rates for funding needs, and shifted their approach from reactive hiring to proactive, strategic recruiting.

Operation PAR, Inc.

Jim Miller

Chief Operation Officer