Case Study: Oaks Veterinary Urgent Care achieves streamlined payroll, HR compliance and more time for patient care with ADP

Oaks Veterinary Urgent Care Animal lives on the line

Oaks Veterinary Urgent Care, founded in 2018 by Rachel Wallach and Carin Ferdowsian in Agoura Hills, California, launched the city’s first no-appointment urgent-care clinic for pets and quickly grew busy. That rapid success left the first-time owners overwhelmed by payroll, HR and a tangle of regulations — from controlled-substance management to waste handling — that threatened to distract them from caring for animals.

They implemented RUN Powered by ADP for payroll and HR support, using tools like the Employee Handbook Wizard and workplace-compliance posters to stay current with federal and California rules. The result: fewer administrative headaches, lower payroll-related costs, and regained time and peace of mind so the owners can focus on veterinary care and building their clinic community.

Oaks Veterinary Urgent Care

Rachel Wallach

Owner