Case Study: InFirst Federal Credit Union achieves streamlined payroll and wins the war for talent with ADP

InFirst Federal Credit Union - Customer Case Study

InFirst Federal Credit Union, a 40-employee banking organization in Alexandria, VA, faced the common strain of having a one-person HR team. Vice President of HR Tameka Brown inherited an outdated, manual system and was overwhelmed managing payroll, benefits, recruitment, performance, training and more on her own.

After converting to ADP, routine work became automated and mobile—payroll can be processed from anywhere in about 45–60 minutes and reports are generated in minutes—freeing Brown to focus on strategic initiatives like benefits, training, retention and manager coaching. The change delivered faster data for leadership, improved employee benefits and incentives, better talent retention, stronger ROI and greater work–life balance for HR.

InFirst Federal Credit Union

Tameka Brown

Vice President of Human Resources