Case Study: LHP Capital achieves increased employee engagement and HR efficiency with ADP Workforce Now

Increasing Employee Engagement and Efficiency

LHP Capital, a Knoxville-based property management firm with about 300 employees across nine states, faced complex HR challenges: multi-state tax and regulatory compliance, time-consuming manual payroll and benefits administration, limited reporting, and a largely mobile field workforce that relied on paper timecards and office-based systems. Lindsay Willis, VP of Human Resources, needed a way to streamline these processes and improve employee access and engagement.

By deploying ADP Workforce Now with custom reporting, Carrier Connections open enrollment, and the ADP mobile app — backed by ADP Client Services — LHP automated state tax and compliance alerts, sped up reporting and manager inquiries, cut open enrollment from weeks to minutes for many employees, and enabled real-time mobile timekeeping. The result was greater efficiency, fewer errors, faster service for managers and accountants, and higher employee engagement.

LHP Capital

Lindsay Willis

Vice President of Human Resources