Case Study: Ricoh Americas Corporation achieves 65% more hires and 24% faster time-to-fill with ADP

Imagine. Change. Ricoh Drives Essence of Company Brand through Transformed Talent Acquisition Strategies

Ricoh, a global technology and document management company with roughly 30,000 U.S. employees and over 100,000 worldwide, faced a surge of hard-to-fill openings during a period of rapid growth. The company needed a centralized, scalable talent-acquisition strategy to build a stronger candidate pipeline, streamline workflows across all U.S. locations, and partner with a provider that could deliver integrated recruiting technology and process ownership.

Ricoh selected ADP RPO and replaced its legacy ATS with a cloud-based, single sign-on platform that automated screening, assessments, scheduling, candidate tracking, background checks, offer letters and reporting. The integrated solution centralized hiring activity, improved visibility for managers, and enhanced the candidate experience; results included hiring-manager satisfaction nearly 10% above target, time-to-fill improved by 24%, better interview-to-offer ratios, ADP managing 90% of Ricoh’s hiring, and a 65% increase in hires versus prior levels.

Ricoh Americas Corporation

Victor Maciak

Vice President, Talent Management