Case Study: Zurich North America strengthens recruitment and attracts top talent with ADP

How Zurich North America transformed its recruitment strategy with ADP®

Zurich North America, a major insurance and financial services company, needed to compete for top talent in a tight labor market. With limited access to a broader candidate pool and a need to improve the applicant experience, Zurich turned to ADP and its Recruitment Process Outsourcing (RPO) services to strengthen its hiring strategy.

ADP helped Zurich streamline recruitment with advanced technology, an applicant tracking system, AI-driven sourcing, automated messaging, and analytics for tracking and reporting. As a result, Zurich expanded its talent reach, improved candidate experience, attracted higher-quality applicants, and strengthened its employer brand while using KPIs like time-to-fill, quality of hire, and candidate satisfaction to continuously improve hiring outcomes.

Zurich North America

Michael Marzano

AVP, Director of Talent Acquisition