Case Study: Paul Reed Smith Guitars achieves streamlined HR, faster onboarding and global payroll compliance with ADP Workforce Now

Harmonizing HR processes with ADP Workforce Now

Paul Reed Smith Guitars (PRS Guitars), a Maryland-based maker of guitars and amplifiers with nearly 500 employees and subsidiaries in England, Japan and Canada, faced highly manual HR and payroll processes and the complexity of multi-state and international compliance that strained a small HR team. Onboarding, paperwork entry, and managing tax documentation were time-consuming tasks pulling HR away from strategic work.

By implementing ADP Workforce Now, PRS automated onboarding—saving about 1.5 hours per new hire—centralized tax documents and alerts, and streamlined cross-border payroll (Canadian runs in roughly 10 minutes). The results were reduced manual work, improved data accuracy and candidate experience, better compliance visibility, and the ability to operate lean without adding headcount.

Paul Reed Smith Guitars

Christie Woodard

Director of Human Resources