Case Study: Hand & Stone (national massage & facial spa franchise) achieves confident hiring and streamlined HR & payroll with ADP

Hand & Stone - Customer Case Study

Hand & Stone Massage and Facial Spas is a national franchise network of more than 400 locations (headquartered in Hamilton, NJ) that delivers professional spa services seven days a week. As the brand expanded, corporate needed a single HR and payroll partner to support franchisees, streamline hiring and background checks, and reduce time-consuming administrative payroll tasks so owners could focus on running their businesses.

In 2012 Hand & Stone chose ADP for its compliance expertise, technology and franchise-focused support. ADP provided dedicated service and training, hiring tools to post jobs and run background checks, and comprehensive payroll solutions—freeing franchisees to spend more time with staff and clients and operate with greater confidence.

Hand & Stone

John Marco

Founder & COO