ADP
489 Case Studies
Case Study: HRA of New Britain achieves streamlined HR and greater efficiency with ADP Workforce Now
A ADP Case Study
Getting a head start with ADP® Advantage
HRA of New Britain is a nonprofit in New Britain, Connecticut that serves low‑ and no‑income residents and employs about 250 people. Its lean HR team of three struggled with a legacy provider (Paylocity) and several disconnected systems that hampered efficiency and day‑to‑day HR work, so the organization sought a human capital management partner that could streamline operations.
They moved to ADP Workforce Now through the ADP Advantage program and received hands‑on implementation support—weekly check‑ins, daily troubleshooting availability, and onsite training. By consolidating systems into one platform and getting ongoing support from the implementation team, the HR team gained efficiency and now has bandwidth to focus on strategic HR activities like coaching and mentoring managers.
Open case study document...
HRA of New Britain
Andrea Goodison
Director of Human Resources and Risk Management