Case Study: St. Vincent de Paul Society-San Francisco achieves greater accuracy and streamlined HR processes with ADP Workforce Now (ADP)

Gaining accuracy while streamlining processes

St. Vincent de Paul Society — San Francisco is a 125‑employee social services organization whose HR functions fell to director Lois Dutton after the company relied on PC Payroll and ad‑hoc accounting support. Manual timecards, paper onboarding, duplicate data entry and frequent funder audits made it difficult to maintain accurate payroll, billing and workforce records, so the organization needed to centralize processes and improve accuracy.

They implemented ADP Workforce Now with time‑and‑attendance automation, Carrier Connections, custom reporting, mobile self‑service and dedicated support. The system eliminated duplicate entries, improved timekeeping accuracy, enabled electronic onboarding (saving about 20 minutes per hire), reduced billing errors (about $9,000 saved annually), and enhanced reporting and retention tracking—while increasing employee engagement via the ADP mobile app.

St. Vincent de Paul Society-San Francisco

Lois Dutton

Director of Human Resources