Case Study: City of Waycross achieves strategic HR time savings and improved analytics with ADP Workforce Now (ADP)

Freeing up Time for Strategic Pursuits with ADP Workforce Now

The City of Waycross, Georgia, a municipal government with about 205 employees across diverse departments, faced inefficient, outdated HR systems that relied on manual processes. HR director Trinija Martin struggled with limited visibility, cumbersome recruiting and benefits administration, poor analytics, and complex ACA reporting during a critical compliance period.

Waycross implemented ADP Workforce Now as a single‑source HCM, consolidating payroll, HRIS, recruiting, benefits and ACA modules. The solution eliminated hundreds of spreadsheets, delivered actionable analytics for budgeting, recruiting and retention, simplified ACA compliance and reporting, and freed Martin’s time to focus on strategic priorities like employee engagement and succession planning.

City of Waycross

Trinija Martin

Director of HR & Risk Management