Case Study: Pacers Sports and Entertainment achieves accurate payroll, tax compliance, and major time savings with ADP

Expert Tax Support and Compliance Solutions

Pacers Sports and Entertainment, a sports and entertainment organization based in Indianapolis, faced complex payroll and tax challenges from a diverse workforce that includes high‑paid professional athletes, about 300 full‑time staff and over 1,000 part‑time event workers. With a small HR/payroll team, the organization struggled with manual timekeeping, multiple pay rates, tax complexities and the administrative burden of distributing checks and managing garnishments.

Partnering with ADP and using ADP Workforce Now® (including Enhanced Time) automated payroll imports, online pay stubs and timekeeping reports, and offloaded tax and wage‑garnishment administration to ADP experts. The result: measurable time savings (about nine hours recovered from automation and online pay access), reliable tax compliance, zero garnishment errors in 11 years, and more capacity for the HR team to focus on strategic work.

Pacers Sports and Entertainment

Donna Wilkinson

Senior Vice President of Human Resources