Case Study: One Community Solutions achieves streamlined payroll and HR efficiency with ADP Workforce Now®

Empowering community safety through efficiencies in payroll and HR

One Community Solutions, a Toronto-based community services organization that provides crisis intervention, overdose response and public safety for unhoused individuals, faced growing payroll and HR challenges as it expanded to about 150 employees. With a payroll team of one, the organization found QuickBooks unable to scale, frequently causing processing delays, unreliable support and labor-intensive manual processes that pulled staff away from frontline work.

By switching to ADP Workforce Now, One Community Solutions gained an integrated payroll and HR platform plus responsive customer support, allowing the small payroll team to operate as if backed by experts. The move streamlined payroll and HR workflows without adding headcount, improved financial tracking and funder reporting, and strengthened compliance and audit readiness.

One Community Solutions

Paul Lunan

Manager of Programs and Community Engagement