Case Study: Everence Services achieves streamlined HR and payroll digitization with ADP Workforce Now and ADP Professional Services

Digitizing a workforce with ADP Workforce Now and Professional Services

Everence Services, a faith-based credit union and financial services provider, wanted to fully digitize its HR and payroll operations but was only using a small portion of ADP Workforce Now’s capabilities. The team needed to streamline manual workarounds, improve ROI, and give employees more self-service access to their HR and payroll information.

With help from ADP Professional Services, Everence optimized ADP Workforce Now through assessments, recommendations, and training, turning the platform into a central system for payroll and HR. As a result, processes became more efficient, data quality improved, costs were reduced, and employees gained mobile access to benefits, time off, and digital open enrollment. Everence also added Voice of the Employee to consolidate surveys and improve secure employee feedback, helping the HR team spend more time on strategic work.

Everence Services

Dawn Ergle

Human Resources Generalist